Privacy Policy

Last updated: 12 June 2024

Welcome to Premium Care Physiotherapy Center. We are committed to protecting the privacy of our visitors and clients. This policy explains how we collect, use, protect, and in some cases, share information obtained through our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information You Provide Directly: When you book an appointment or contact us via the booking form or WhatsApp, we may ask for information such as:
  • Full Name
  • Phone Number
  • A brief description of your health/physical condition (to help us understand your initial needs)
• Usage Data: Information about how you access and use our website, such as your IP address, browser type, pages visited, time and date of your visit, and time spent on those pages. We use this information to improve user experience and analyze website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: To process appointment requests and communicate with you regarding physiotherapy services.
• To Improve Our Website and Services: To analyze how our website is used and identify areas for improvement.
• To Communicate With You: To respond to your inquiries, provide support, and send updates regarding your appointments or services (if you have consented).
• To Comply with Legal Requirements: To adhere to applicable laws and regulations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties for direct marketing purposes. We may share your information only in the following circumstances:

• With Service Providers: We may collaborate with trusted third parties (such as web hosting services or analytics tools) who help us operate our website or provide our services. These parties are committed to ensuring the confidentiality of your information.
• For Legal Compliance: If required by law, court order, or to respond to legal process.
• To Protect Rights and Assets: To protect the rights, property, or safety of Premium Care, our clients, or the public.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no digital security system is perfect, and we cannot guarantee 100% security of your information.

5. Third-Party Links

Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Children's Privacy

Our services are not directed at anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us via:

• Email: premiumcarept.center@gmail.com
• Phone: +201022562927